Privacy Declaration

Latest Privacy Declaration update: 11 July 2017.

Since we at AVEVE BIOCHEM are keen to ensure careful and proper handling of the personal data of our website users, this Privacy Declaration is intended to inform you about how we will handle such data.

1. When is this Privacy Declaration applicable?

This Privacy Declaration applies to the collection and processing of personal data by AVEVE BIOCHEM from visitors to the website who complete a contact form.

 

2. Who is responsible for processing the data?

AVEVE BIOCHEM NV, located at Eugeen Meeusstraat 6, 2170 Merksem, Belgium is the party responsible for the processing of the personal data as described in this Privacy Declaration.

You can contact the person assigned responsibility for the protection of the data by AVEVE BIOCHEM NV at privacy@aveve.be.

 

3. Which personal data do we process?

When you enter your personal data into the contact form to ask a question, we use your personal data to handle to your question and to be able to contact you with a reply.

If you ask a question using the contact form on our website, we process your name, company name, e-mail address, language, province and country.

We process your data for the sole purpose of replying to your question or comment, and we erase your data as soon as the handling of your question or comment is complete.

 

4. Do we sell or pass along your personal data to third parties?

We will not sell your data to third parties under any circumstances. For the execution of our services, we may share this data with third parties in order to answer your question.

To protect your privacy, we have made agreements with these parties that guarantee your privacy.

 

5.How do we protect your personal data?

To ensure that your data is protected against improper access, wrongful use, loss or improper modification, among other breaches of privacy, our services utilise various protection techniques and procedures. For instance, we store the personal data provided by you in databases, information systems and servers that are only accessible to authorised personnel or contractors who have to have access to this data in order to process it for us. In addition, our personnel are notified of this Privacy Declaration and of all the applicable internal guidelines that have been issued for the protection of your personal data. They are also bound to respect the confidentiality of your data.

 

6. How can you ask us a question or exercise your rights?

6.1 What are your rights?
The personal data that we collect via various channels is saved in files belonging to AVEVE BIOCHEM NV, Eugeen Meeusstraat 6, 2170 Merksem.

You have the right, at any time and at no cost, to request inspection of the personal data that AVEVE BIOCHEM collects about you. In concrete terms, you have the right to be informed about the following matters:

  • The fact that AVEVE BIOCHEM processes your personal data;
  • The categories of your personal data that are processed;
  • The purpose of and the legal basis for this processing;
  • The period of time for which we store your personal data;
  • The categories of the parties that receive your personal data;
  • The source of your personal data.

You also have the right to delete or rectify incorrect, invalid, outdated or incomplete personal data.

You also have the right in certain cases to request us to cease the use of your personal data for a specific type of processing.

Finally, you have the right to object to a specific type of processing of your personal data.

 

6.2 How can you exercise your rights?

To exercise your rights, you must send your request by post or by e-mail to AVEVE BIOCHEM via Avevebiochem@aveve.be or via:

AVEVE BIOCHEM NV, Eugeen Meeusstraat 6 in 2170 Merksem.

To prevent any improper publication of your personal data, we ask you to include the following information with your request: full name, address, e-mail address, a copy of the front of your ID and a clear description of your request.

We have one month’s time to answer your request. Take into account the fact that this period only begins when we receive your dated and signed written request by post, electronically or at our offices and when we have received all of the information necessary to fulfil your request.

If, in your opinion, we have not handled your request appropriately, please contact the Customer Service Department according to the above information. This way we can search together with you for an appropriate solution. If this does not produce the desired result and we do not react to or we deny your request, you have the right to submit a complaint to the supervisory authority in the country where you normally reside. For Belgium, that is the Belgian Privacy Commission.

7. Changes to this declaration

If we make any changes to this Privacy Declaration, the amended declaration will be published here with a statement of the date of revision at the top.

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